7 Days DOA GuaranteeIf your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Banggood will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
7 Days Missing/Wrong Items GuaranteeIf you receive a parcel with missing/incorrect/secondary packing items, please contact the merchant within 7days of delivery and provide relevant proof. Banggood will make compensation based on the damage situation.
Quality Guarantee
Quality GuaranteeSome of Banggood items enjoy [Quality Guarantee]. If the item you purchased has quality issues or problems caused by non-users, and enjoys "Quality Guarantee", banggood will provide comprehensive after-sale service.
No Reason Returns
No Reason ReturnsIn order to improve your shopping experience at banggood, part of our items(doesn't apply to giveaways) can be returned for a refund with no reasons.(such as: dislike, wrong purchase and other non-product quality issues).
Buyer Protection
Full Refund If you don't receive your order
Full or Partial Refund , If the item is not as described