7 Days DOA GuaranteeIf your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Banggood will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
7 Days Missing/Wrong Items GuaranteeIf you receive a parcel with missing/incorrect/secondary packing items, please contact the merchant within 7days of delivery and provide relevant proof. Banggood will make compensation based on the damage situation.
Quality GuaranteeSome of Banggood items enjoy [Quality Guarantee]. If the item you purchased has quality issues or problems caused by non-users, and enjoys "Quality Guarantee", banggood will provide comprehensive after-sale service.
No Reason Returns
No Reason ReturnsIn order to improve your shopping experience at banggood, part of our items(doesn't apply to giveaways) can be returned for a refund with no reasons.(such as: dislike, wrong purchase and other non-product quality issues).
Full Refund If you don't receive your order
Full or Partial Refund , If the item is not as described
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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